Digital Product Delivery Policy

Last Updated: September 7, 2026

DigiHub India provides digital products and downloadable resources through https://digihubindia.com/.

Since our products are digital, no physical products are shipped. This Digital Product Delivery Policy explains how customers receive their purchases after completing a successful payment.

1. Digital Product Delivery

All products identified as digital products on our website are delivered electronically.

After a successful payment, the purchased digital product may be provided through:

  • Download link

  • Email delivery

  • Customer account or download area

  • Direct access provided after checkout

  • Another electronic delivery method specified on the relevant product page

The applicable delivery method may vary depending on the product purchased.

2. Delivery Time

Digital products are generally made available immediately or shortly after successful payment confirmation.

In some cases, delivery may be delayed due to:

  • Payment verification

  • Technical issues

  • Server or hosting problems

  • Email delivery delays

  • High traffic

  • Security checks

  • Other circumstances beyond our reasonable control

If you have completed payment but have not received your product, please contact our support team.

3. Email Delivery

Where the purchased product is delivered by email, the download or access information will be sent to the email address provided during checkout.

Customers are responsible for providing a valid and accessible email address.

Please check the following folders if you do not see the email in your inbox:

  • Spam

  • Junk

  • Promotions

  • Updates

If the email is still not received, contact us and provide your order details.

4. Download Access

Customers are responsible for downloading and securely storing their purchased digital products after delivery.

Before purchasing, customers should ensure that they have:

  • A suitable device

  • Sufficient storage space

  • A stable internet connection

  • Any required software or applications specified on the product page

DigiHub India is not responsible for compatibility issues caused by a customer’s device, operating system, software, browser, or third-party applications.

5. Download Issues

If a download link does not work or you experience a technical problem accessing your purchased product, please contact our support team.

We will make reasonable efforts to:

  • Verify your purchase

  • Check the delivery status

  • Provide a working download or access method

  • Resend the applicable access information

  • Assist with reasonable technical issues related to delivery

6. Failed Delivery

If payment has been successfully completed but the digital product has not been delivered or made available due to a technical issue on our side, please contact us.

After verifying the transaction, we will make reasonable efforts to provide the purchased product.

If the delivery issue cannot be reasonably resolved, the transaction may be considered for a refund in accordance with our Refund & Cancellation Policy and applicable law.

7. No Physical Shipping

DigiHub India sells digital products.

No physical product will be shipped to the customer’s address.

Customers will receive their purchased products electronically through the delivery method applicable to the product.

Therefore:

  • No courier delivery is required.

  • No shipping charges are applicable to digital products.

  • No physical tracking number will be provided.

  • A shipping address may not be required for digital-only purchases.

8. Product Access and Unauthorized Sharing

Digital products purchased from DigiHub India are intended for use by the purchaser according to the applicable product terms and license.

Customers must not:

  • Share download links publicly

  • Redistribute purchased files without authorization

  • Upload purchased files to public file-sharing websites

  • Resell the digital products

  • Repackage and sell the resources as their own

  • Provide unauthorized access to other individuals

Unauthorized distribution may result in suspension or termination of access and may lead to further action where appropriate.

9. Product Availability

DigiHub India makes reasonable efforts to ensure that purchased digital products remain accessible after purchase.

However, access may occasionally be affected by:

  • Maintenance

  • Technical problems

  • Hosting issues

  • Security incidents

  • Third-party service interruptions

  • Circumstances beyond our reasonable control

Where reasonably possible, we will attempt to restore access or provide an alternative delivery method.

10. Customer Responsibility

Customers are responsible for:

  • Providing accurate contact information

  • Providing a valid email address

  • Checking their email inbox and spam/junk folders

  • Maintaining adequate device storage

  • Maintaining a suitable internet connection

  • Downloading and securely storing purchased files

  • Using compatible software where required

11. Support

If you experience any issue with receiving or accessing your purchased digital product, please contact our support team.

When contacting us, please provide:

  • Your full name

  • Email address used during checkout

  • Order ID

  • Payment/transaction reference, if available

  • Description of the issue

Please do not send your card number, CVV, UPI PIN, OTP, password, or other confidential payment credentials.

12. Contact Information

For questions regarding digital product delivery, download access, or technical delivery issues, contact:

DigiHub India

Email: digihubindia3@gmail.com
Phone: +91 78969 34508

Website: https://digihubindia.com/

Our support team will make reasonable efforts to assist customers with genuine delivery and access issues.

13. Changes to This Policy

DigiHub India may update this Digital Product Delivery Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date.

DigiHub India
Digital Products & Downloadable Resources
https://digihubindia.com/

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